SlotPlanet Privacy Policy

At Slot Planet, we are committed to protecting your personal data and respecting your privacy whenever you visit our website or use our services. This privacy policy explains how we collect, use, store and protect your information when you play at SlotPlanet Casino. Slot Planet Casino is operated by White Hat Gaming Limited, a company registered in Malta under number C73232, with its registered office at 85 St John Street, Valletta VLT1165. Our group company, White Hat (Holdings) Limited, registered in Gibraltar under number 109784, supports marketing, systems development, payment processing and customer services. We hold a licence from the UK Gambling Commission under number 52894 for our Great Britain operations, and an additional licence MGA/B2C/370/2017 issued by the Malta Gaming Authority. By using our services, you agree to the collection and use of your data as described below.

Information We Collect

When you create an account or use the Slot Planet login to access our platform, we collect certain personal information necessary to provide our services safely and legally. This information helps us verify your identity, process transactions, and comply with regulatory obligations.

• We gather registration details such as your name, date of birth, address, email and phone number.
• We collect financial information related to your deposits and withdrawals, including payment method details.
• We track your gaming activity, including slots played, wagers placed, and any bonus offers you claim, such as the Slot Planet 22 free spins or other Slot Planet free spins promotions.
• We record technical information such as your IP address, device type, browser, and login times when you access SlotPlanet through our website or the SlotPlanet app.
• We may collect documents you submit for identity verification, including proof of address and age verification checks.

Information Collected Through Our App and Website

Our Slot Planet Casino app and mobile-optimised website automatically collect certain technical data to ensure smooth functionality. We use this information to improve performance, detect fraud, and personalise your gaming experience across desktop and mobile devices.

How We Use Your Information

We use the data we collect for several important purposes connected to running SlotPlanet Casino responsibly and lawfully.

• We use your information to process deposits and manage your SlotPlanet withdrawal requests securely.
• We use your details to administer promotions, including any Slot Planet no deposit bonus, Slot Planet no deposit bonus codes, or welcome offers you may be eligible for.
• We use your data to conduct affordability and responsible gambling checks as required by our licence conditions.
• We use your contact details to send account notifications, transaction confirmations, and where you have consented, marketing communications about SlotPlanet bonus offers and promotions.
• We analyse aggregated data to improve our slots library, live casino games, and overall platform performance.

We at SlotPlanet only process your personal data where we have a lawful basis to do so, whether that is performance of our contract with you, compliance with legal obligations, or your explicit consent.

Cookies and Tracking Technologies

Our Slot Planet platform uses cookies and similar technologies to recognise you when you return, remember your preferences, and keep you securely logged in during your Slot Planet Casino login session. Cookies also help us understand how players interact with our games, including our jackpot titles and live dealer tables. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect your ability to use some features of our website or app.

Sharing Your Information

We do not sell your personal data. However, we may share your information with trusted third parties in limited circumstances necessary to operate SlotPlanet Casino effectively.

• We share data with payment processors to complete your Slot Planet deposit and withdrawal transactions, including providers supporting Visa, Mastercard, Maestro, PayPal, Skrill and Neteller.
• We share information with regulatory authorities such as the UK Gambling Commission and the Malta Gaming Authority to comply with licensing obligations.
• We share data with fraud prevention and identity verification services to protect our players and our platform.
• We share information with game providers and live casino partners, including Evolution, solely to the extent necessary to operate slots, live casino, and other game types you access.
• We may disclose data where required by law, court order, or to protect our legal rights.

Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our systems use encryption and secure protocols to protect information transmitted through the SlotPlanet Casino app and website, including data related to your Slot Planet Casino bonus activity, deposits, and withdrawals. While we strive to maintain the highest security standards, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including regulatory recordkeeping requirements. Following account closure or a period of inactivity, we may retain certain data for legal and compliance purposes. If your account remains inactive for twelve months, applicable fees may be deducted from your balance in accordance with our terms, and we will notify you before this occurs.

Your Rights

As a player at SlotPlanet Casino, you have several rights regarding your personal data under applicable data protection laws, including the UK GDPR.

• You have the right to access the personal data we hold about you.
• You have the right to request correction of inaccurate or incomplete information.
• You have the right to request deletion of your data, subject to our legal and regulatory obligations.
• You have the right to object to or restrict certain processing activities.
• You have the right to withdraw consent for marketing communications at any time.
• You have the right to lodge a complaint with a relevant data protection authority.

To exercise any of these rights, you can contact our support team, and we will respond to your request in accordance with applicable law.

Age Restrictions and Eligibility

Our services are intended only for individuals aged 18 and over who are residents of Great Britain. We conduct age and identity verification checks, and we do not knowingly collect personal data from minors. If we discover that we have inadvertently collected data from someone under the required age, we will take steps to delete that information promptly.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or the services we offer, including updates to our Slot Planet live casino and slots offerings. We encourage you to review this page periodically. Continued use of SlotPlanet Casino after any changes indicates your acceptance of the revised policy.

Contact Us

If you have questions about this privacy policy, how we handle your data, or how to manage your Slot Planet register details, please contact our support team via email at support@slotplanet.com, through our LiveChat available 24/7, or via our Help Centre. We aim to respond to all enquiries, including those submitted by email, within 24 hours.