SlotPlanet Online Casino Terms of Service

Welcome to SlotPlanet Online Casino. These Terms and Conditions govern your use of our website, games, and services at slotplanet.com. By creating an account, completing the slotplanet register process, or using any part of our platform, you agree to be bound by these terms in full. We recommend reading this document carefully before you deposit or play, as it sets out your rights and obligations as well as ours.

Who We Are

SlotPlanet Online Casino is operated by White Hat Gaming Limited, a company registered in Malta under number C73232, with its registered office at 85 St John Street, Valletta VLT1165. Certain services, including marketing, systems development, payment processing, and customer support, are provided by our group company, White Hat (Holdings) Limited, registered in Gibraltar under number 109784, at 2/3b Horse Barrack Lane. Originally established in 2005 as Amsterdams Casino, we rebranded to SlotPlanet in 2016 and have continued to serve our players under this name ever since.

Licensing and Regulation

We hold a licence issued by the UK Gambling Commission under number 52894, which permits us to offer our services to residents of Great Britain. For all other customers, we operate under the Malta Gaming Authority licence MGA/B2C/370/2017, issued on 1 August 2018. We are currently focused on serving players located in the United Kingdom, and access from all other countries is restricted. It is your responsibility to ensure that gambling is legal in your jurisdiction before you attempt to open a slotplanet casino login and play.

Eligibility to Play

To use our services, you must meet the following requirements:

• You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
• You must be a resident of Great Britain, as our services are currently restricted to this market.
• You must register only one account with us; we do not permit duplicate accounts per person, household, IP address, email, phone number, card, or device.
• You must provide accurate and truthful information during the slot planet casino registration process.

We reserve the right to request identity verification documents at any time, and we may suspend your account until such checks are completed to our satisfaction. Affordability checks may also apply as part of our responsible gambling obligations.

Account Registration and Access

Creating a SlotPlanet account is straightforward, and once registered, you can use your slotplanet login credentials to access our full range of games via desktop or mobile browser. We do not currently offer a dedicated slot planet casino app; instead, our platform is fully optimised for mobile play directly through your browser, so there is no need to search for a separate slotplanet app download. You are responsible for keeping your login details confidential, and we are not liable for losses resulting from unauthorised access to your account if you fail to protect your credentials.

Deposits and Withdrawals

All transactions on our platform are processed in GBP. We accept deposits via Visa, Mastercard, Maestro, PayPal, Skrill, Neteller, Paysafecard, and Neosurf. The minimum first deposit required to claim our welcome offer is £15. Withdrawals are paid back using the same method used for your deposit, where possible, including Visa, Mastercard, Maestro, PayPal, Skrill, and Neteller.

Our minimum withdrawal amount is £20, though a smaller remaining balance can be withdrawn in full by contacting our Customer Support team. Under the terms of our welcome offer, a minimum of £10 in cash funds can be withdrawn. Regarding slot planet withdrawal times, most requests are handled within 24 hours on our end; e-wallet withdrawals are typically processed within a few hours, while card and bank transfer withdrawals may take up to 3 business days. Depending on the withdrawal method and whether it is your first cashout, pending times generally range from 1 to 2 business days.

The maximum payout per bet or spin is capped at £250,000, excluding progressive jackpots. Jackpot wins exceeding this amount may take up to 30 days to process. We hold customer funds at the medium protection level as defined by the UK Gambling Commission. If your account remains inactive for 12 months, we will deduct £5 per month starting 30 days after we send you the first notification of inactivity.

Welcome Bonus and Promotional Terms

New players who complete their slotplanet register process and make a qualifying first deposit of at least £15 will receive 70 bonus spins on Book of Dead. This slot planet no deposit bonus alternative is credited automatically without the need for a slotplanet bonus code. To be eligible, you must be 18 or older, a verified resident of Great Britain, opted into promotions, and have no other active bonus on your account.

Bonus spins are valid for 10 days from crediting, and any unused bonus funds will be removed after 30 days. Winnings from these spins are credited as bonus funds, capped at £100, and subject to 10x wagering requirements applied only to the bonus funds themselves. The maximum bet permitted while a bonus is active is £5. Please note that withdrawing cash before wagering is complete will forfeit the remaining bonus and any associated winnings.

Beyond our welcome offer, we run weekly events and special promotions for our loyal players. Unless otherwise stated, all bonuses carry a 10x wagering requirement. Game contributions vary: slots contribute 100% (with a small number of exceptions contributing 20% or 0%), table games contribute 10%, video poker 5%, and scratchcards and keno 100%. Progressive jackpots and select other games do not contribute to wagering at all. We limit bonus usage to one per deposit, with no stacking permitted, and only one coupon may be redeemed per 24-hour period.

Our Loyalty Program

We reward consistent play through our Loyalty Points system. Points earned can be redeemed into your bonus account subject to standard wagering requirements. Please be aware that points will reset to zero if your account shows no activity for 30 days. We also run regular weekly events to keep our promotions fresh and rewarding.

Our Game Selection

We offer over 3,008 games in total, including more than 1,000 slot titles and over 200 jackpot games. Our library features releases from NetEnt, Games Global, Play'n GO, Red Tiger, Hacksaw Gaming, Thunderkick, Relax Gaming, Pragmatic Play, Big Time Gaming, and more than 100 additional studios. For live casino enthusiasts, we partner with Evolution to bring you live roulette, live blackjack, live poker, and unique titles such as Crazy Pachinko and Red Door Roulette.

Customer Support

Our support team is available 24/7 via LiveChat, and you can also reach us by email at support@slotplanet.com, with replies typically sent within 24 hours. Our Help Centre contains answers to common questions, and our multilingual team is here to assist you whenever you need help with your account, deposits, or withdrawals.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, regulatory requirements, or business practices. We encourage you to review this page periodically. Continued use of our services after any changes constitutes your acceptance of the revised terms.

Responsible Gambling

We are committed to promoting responsible gambling and offer tools such as deposit limits, self-exclusion, and reality checks. If you feel your gambling is becoming a concern, we encourage you to contact our support team or seek help from organisations such as GamCare or BeGambleAware.